Processing times
1–3 business days for in-stock items. Launch drops may take 5–7 business days.
Shipping
Orders ship from our studio. Timelines vary by region.
Rates & carriers
- Cairo & Giza: calculated at checkout (DHL/UPS).
- Other areas: duties unpaid unless noted.
Tracking
Tracking is emailed as soon as your order leaves our studio.
Restrictions
Carriers may require a deposit for higher-value orders.
Do you ship internationally?
Yes. Duties/taxes are set by your local customs authority.
My package shows delivered but I can’t find it
Please check with building staff first. If still missing after 24 hours, contact us through our email: info@urbnkode.com
