Eligibility
- Return within 14 days of delivery
- Unworn, unwashed, original packaging, tags attached
- Final sale items are not eligible
Returns & Exchanges
If something isn’t right, we’ll make it right.
How to start
Email us [info@urbnkode.com] with your order number and reason. We’ll reply with next steps.
Refunds
Refunds return to the original payment method within 5–10 business days after inspection.
Exchanges
Inventory moves quickly; for fastest swaps, place a new order and return the original.
Received a faulty item?
We’re sorry—attach photos in your message and we’ll prioritize your case.
